Property managers can reduce back-and-forth by preparing a consistent brief for every property and service.
What to check before arranging a visit
- Use a property list with suburb, property type and contact details
- Identify the service required at each address
- Include tenant, strata or facilities access arrangements
- State required reports, photos or invoicing references before work is quoted
Give the service provider useful details
Include the property type and suburb, what prompted the request, any known faults, access requirements and whether several properties or services are involved. This helps the scope and appointment be confirmed before attendance.
Avoid unsafe DIY work
Do not dismantle electrical equipment, garage door springs, fire-safety equipment or other hazardous components. Describe the concern and arrange an appropriately scoped service.