Provide accurate property and alarm information when requesting a smoke alarm check.
What to check before arranging a visit
- Record the property type, age and use if known
- Note any alarms that beep, show a fault or have been removed
- Confirm whether the property is occupied and how access will be arranged
- Ask what checking, replacement and documentation are included in the proposed scope
Give the service provider useful details
Include the property type and suburb, what prompted the request, any known faults, access requirements and whether several properties or services are involved. This helps the scope and appointment be confirmed before attendance.
Avoid unsafe DIY work
Do not dismantle electrical equipment, garage door springs, fire-safety equipment or other hazardous components. Describe the concern and arrange an appropriately scoped service.